· Pricing

One price per workspace, not per guest.

14 days of Pro, 1 event, no card required. Afterwards Free unless you pick a plan. Prices in EUR or USD, same numbers, chosen once per workspace.

Billing
Currency
Free

A classic sign-up form for one event at a time.

€0/ month
No card, no time limit
Start free
  • 1 live event, 100 guests per event, 1 admin user
  • Sign-up form with the basic fields
  • Confirmation mail
  • Guest list and Excel export
  • Your subdomain on mission-support.com
Plus

QR tickets, a door scanner and your own look.

€49/ month
or €490 per year, 2 months free
Start 14-day trial
  • 5 live events, 500 guests per event, 3 admin users
  • QR tickets and door scanner
  • Your logo and hero image
  • Shared invitation link
  • Campaigns, reminders, calendar links
  • Companions (bring a guest)
Most popular
Pro

Invitations, ticket sales, your domain and the full toolset.

€149/ month
or €1,490 per year, 2 months free
Start 14-day trial
  • Unlimited live events, 2,000 guests per event, 10 admin users
  • Everything in Plus
  • Personal invitations and decline flows
  • Ticket sales via Stripe
  • Conditional logic, file uploads, rich mails
  • Custom domain, sender domain, white label
  • Live check-in, GDPR export, audit log
Enterprise

Unlimited everything, SSO, SLA and data residency.

On request
Yearly contract, invoice billing
Talk to us
  • Unlimited live events, unlimited guests, unlimited admin users
  • Everything in Pro
  • SSO (SAML / OIDC)
  • Contractual SLA
  • Data residency
  • API access
  • Custom development
Single event pass
€99one-off

Pro features for one event, up to 500 guests, on any plan. Valid until the event has ended, then 30 days of read-only access to its data. Buy it in your account and assign it to a draft or published event.

Start with a trial, buy the pass in your account
Add-ons for Plus and Pro
  • Extra admin user€9 / user / month

    On top of the 3 seats on Plus or 10 on Pro.

  • +1,000 guests per event€29 / month

    Raises the guest cap of every event in the workspace by 1,000.

  • Custom domain setup service€39 one-off

    We configure DNS and SSL for your own domain. Pro and Enterprise.

Payment

Card and SEPA direct debit via Stripe. Invoice with 30 days payment terms from Pro.

Tax

VAT is calculated by Stripe Tax from your billing address and VAT ID. Prices shown exclude VAT.

Currency

EUR or USD, the same numbers. The currency is chosen once per workspace at the first checkout.

· Compare plans

What each plan includes.

FeatureFreePlusProEnterprise
Limits
Live events at the same time15UnlimitedUnlimited
Guests per event1005002,000Unlimited
Admin users1310Unlimited
Co-sponsor logos per event005Unlimited
Basics
Registration form, confirmation mail
Guest list and Excel export
Guest pages in English, German, French
Event templates
Invitations and guests
Shared invitation link
Personal invitations with bulk send
Guest decline on the invitation page
Automatic decline mail
Companions (bring a guest)
Sold-out notice and capacity enforcement
Tickets and check-in
QR tickets and door scanner
Ticket sales via Stripe (2.5 % + 0.50 per paid ticket)
Live check-in view
Forms and mail
Conditional form logic
File uploads in forms
Campaign mails
Reminder mails
Add-to-calendar links
Rich and HTML mails
Branding and domains
Your logo and hero image
White label (no platform credit)
Custom domain for guest pages
Your own sender domain
Compliance and enterprise
GDPR data export per contact
Audit log
SSO (SAML / OIDC)
Contractual SLA

Limits and features are read from the same definitions the product enforces. Trial workspaces get Pro features with 1 live event and 1 admin user.

· Questions

Before you decide.

Anything missing? Write to us; a person reads it the same day.

How does the free trial work?

Every new workspace starts with 14 days of Pro, limited to 1 live event and 1 admin user, without a card. When the trial ends you keep the workspace and your data on the Free plan; Pro-only features lock until you pick a plan. Choosing a plan during the trial ends it and starts billing.

What counts as a live event?

A published event that has not ended yet. Drafts do not count, and neither do past events, so an archive of old events never blocks a new one. Free allows 1 live event at a time, Plus 5, Pro and Enterprise have no limit.

What happens when an event reaches the guest cap?

The plan cap is per event: 500 seats on Plus, 2,000 on Pro. Registration closes for that event when the cap is reached. Plus and Pro workspaces can add guest capacity in blocks of 1,000 per event (€29 per month) or move up a plan.

Can I cancel at any time?

Yes. Monthly and yearly plans are cancelled from the billing portal in your account and run until the end of the paid period. Your workspace then returns to Free with all data intact. A single event pass is a one-off purchase that waits in your account until you assign it to an event.

Who pays the Stripe fees on ticket sales?

Ticket money goes straight to your own Stripe account. Mission Support keeps a platform fee of 2.5 % + 0.50 per paid ticket; Stripe's own processing fees are charged to your account, as with any Stripe payment. You can pass the platform fee on to the buyer per event.

How do refunds for sold tickets work?

You refund an order from the orders page; the money returns to the buyer from your Stripe balance and the ticket is cancelled. The platform fee on a refunded ticket is not returned.

Where is the data stored?

In the EU. The database runs on Supabase in Frankfurt (AWS eu-central-1), the application on Vercel in Frankfurt (fra1), mails are sent through Brevo in Paris. Enterprise plans can agree on a dedicated data residency setup.

Do I get invoices?

Every payment comes with a Stripe invoice that carries your organisation name, address and VAT ID. VAT is calculated by Stripe Tax for your country. From Pro you can switch to invoice billing with 30 days payment terms instead of a card or SEPA mandate.

Start with 14 days of Pro.

No card. Your workspace, your subdomain, a first event in an afternoon.

Start free trial
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